New Blast in UK banking
TSB has launched its Fraud Refund Guarantee
On 14th April TSB has announced its Fraud Refund Guarantee. Indeed, it is the first time in UK Banking history. In the past, some banks refused to refund the scammed money of the victims who made mistakes in keeping pin and card details together or who were tricked by sharing their sensitive information to a stranger.
TSB guaranteed that it will compensate all type of frauds and scams.
Now, victims of fraud will no longer have to fight for a refund, TSB announces “If you’re clearly an innocent victim of fraud on your TSB account, we’ll refund the money you lost from your account”
Are there any times the Guarantee doesn’t apply?
Obviously TSB will investigate your claim before refund. If you find involved in fraud, TSB will not refund you. You will not get future refunds if you repeatedly ignore personalized account safety advice.
“TSB Fraud Prevention Department” is always ready to give advice and setting up workshops across Uk to prevent fraud.
TSB will quickly investigate the fraud claim and it will understand how it’s happened. It will give you safety advice to make sure you’re not affected by fraud again. TSB will pay back your refund into your account as quickly as possible.
How do Claim the Guarantee?
TSB customers will need to contact the bank to report fraud by calling the number on the back of their card or 0800 096 8669.
TSB will quickly investigate the fraud claim and how it happened and will give you the safety advice to prevent future scams
This guarantee is not applicable to the fraud losses that happened before Sunday 14 April 2019.
How is TSB Fraud Refund Guarantee Different to other banks?
Before TSB’s announcement, a group of banks had agreed to compensate authorized fraud customers who lose their money as a result of bank failures but these have loopholes and so many conditions apply but with its guarantee complete refund all customers who are visibly innocent victims of fraud, TSB has gone one step ahead, and many banks will do the same.
Report suspected TSB Credit card or debit card related fraud: 0345 835 7922